Legal
Privacy Policy
How we collect, use, and protect your personal information
Last updated: October 2026
Who We Are
Zorvellis Global Properties Ltd ('Zorvellis', 'we', 'us', or 'our') is a luxury real estate advisory firm operating across Dubai, United Arab Emirates and the United Kingdom. We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zorvellisglobalproperties.com or engage with our advisory services. Please read this policy carefully.
Information We Collect
We may collect the following categories of personal information: contact details (name, email address, telephone number), property preferences and investment criteria, correspondence and enquiry records, and technical data such as IP address and browser type when you visit our website.
We collect this information when you submit an enquiry form, contact us directly, or browse our website. We do not collect sensitive personal data unless you voluntarily provide it in the course of an advisory engagement.
How We Use Your Information
We use your personal information to respond to your enquiries and provide real estate advisory services, to send you property recommendations and market updates where you have consented, to comply with our legal and regulatory obligations under UAE and UK law, and to improve our website and services.
We will not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to strict confidentiality obligations.
Legal Basis for Processing (UK & EEA)
For individuals in the United Kingdom and European Economic Area, we process your personal data on the following legal bases: your consent (which you may withdraw at any time), the performance of a contract or pre-contractual steps at your request, compliance with a legal obligation, and our legitimate interests in providing real estate advisory services.
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry records are typically retained for up to 7 years in accordance with our regulatory obligations.
Cookies
Our website uses cookies to improve your browsing experience. Essential cookies are required for the website to function. You may control non-essential cookies through your browser settings. By continuing to use our website, you consent to our use of essential cookies.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at info@zorvellisglobal.com or write to us at Zorvellis Global Properties Ltd, One Central, Dubai World Trade Centre, Dubai, UAE.